Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Convenient Traffic Location
Friendly Staff
Limited Western Food Choices
Language Barrier
8.4/10
Great
Rooms
7.7
Location
9.7
Service
8.7
Dining
7.7
Guest reviews
8.4/10
based on 3 reviews
8.2
8.2/10 based on 1113 reviews
Julia
United Kingdom,
May
2024
8.4/10
The hotel is very conveniently located right outside of Tennoji station, making it perfect for exploring the area or catching transport easily. The rooms are spacious and comfortable, but some could be cleaner as there was a lingering smell of cigarette smoke. The service was exceptional, with friendly and helpful staff. The dining options were good with a mix of Western and Japanese choices, catering to all tastes.
Rooms
7.0
The rooms are big enough and really comfortable, though some were dirty and smelt of cigarette smoke.
Service
9.0
The staff were exceptionally friendly and helpful, making my stay enjoyable.
Location
10.0
The location is super good, just a couple of steps from Tennoji subway and JR station, making it easy to access all the places of interest.
Dining
8.0
The dining was really good with both Western and Japanese options, catering to everyone's preferences.
Facilities
8.0
The hotel has the basics you need for a comfortable stay, up to the standard expected in Japan.
Michael
United States,
February
2024
8.4/10
The hotel was a mixed bag with some pros and cons. The rooms were spacious for the family but had a lingering cigarette smell, and the location was super convenient close to Tennoji railway station. The service was exceptional, but the rooms were a bit hot due to limited temperature control.
Rooms
7.0
The rooms were roomy enough for the family but had a cigarette smoke smell.
Service
9.0
The service was exceptional, with pleasant and accommodating staff.
Location
9.0
The location was extremely convenient, directly across the East exit of Tennoji railway station.
Dining
8.0
The dining options were good and varied, catering to both Western and Japanese tastes.
Facilities
9.0
The hotel had fantastic dining options with a view over the city.
William
United States,
September
2023
8.4/10
Staying at this hotel was a great experience overall. The rooms were clean and spacious, providing extra comfort with a large sofa. The location was incredibly convenient, just a stone's throw away from Tennoji Station. While the English proficiency of the staff was slightly lacking, they were friendly and helpful. The dining options, though good, leaned towards limited Western choices. Despite a couple of small drawbacks, the value for money was excellent given the fantastic location.
Rooms
9.0
My room was not only clean and spacious but also featured a large sofa that added to the comfort. It felt much larger than the typical Japan hotel room.
Service
8.0
The staff was friendly and kind, though their English skills could use a bit of improvement. Nonetheless, they were professional and always willing to help.
Location
10.0
The hotel's location couldn't have been better, with easy access to Tennoji Station and a variety of facilities just steps away, including a supermarket, convenience store, and subway station.
Dining
7.0
The dining experience was pleasant with several restaurants nearby, but the choices were somewhat limited for those looking for Western options. The view from the restaurant was fantastic.
Facilities
8.0
The hotel offered great facilities, enhancing the overall stay experience.